Seeking a Client Relations Manager

/, Marketing, Publicity/Seeking a Client Relations Manager

Seeking a Client Relations Manager

True Blue Communications is seeking a highly reliable Client Relations Manager to work in a professional, results-driven environment. The primary goals of this position are to provide superior service to clients and prospects; to ensure our firm works as an efficient and effective team that delivers on all commitments; and provides office administration and marketing and PR support. The right candidate will have exceptional organizational skills, superior client relations skills and a positive can-do attitude.

Primary Responsibilities

Client Communication & Coordination:

  • Serve as a primary point-of-contact for clients and prospects
  • Schedule client meetings and conference calls
  • Field client requests and ensure follow-through
  • Prepare and deliver activity and results reports to clients
  • Assist with obtaining client approvals on projects
  • Field calls from prospective clients to set up introductory and consultation meetings

Project Management & Vendor Coordination:

  • Using the firm’s project management software and working with co-workers, set up, track and ensure completion of tasks and projects for all accounts
  • Coordinate vendors to ensure in-house and out-sourced team members are communicating with one another, and projects are on schedule and completed by deadline
  • Ensure that every task, project and client request is delivered on or before due dates

Office Administration:

  • Perform general administration duties, such as answering phones, printing documents, purchasing office supplies, filing, troubleshooting issues with technical equipment, and the like
  • Assist with managing the Principal’s calendar
  • Other office administration duties as needed

Marketing and Public Relations Support:

  • News coverage monitoring, clipping and generating reports
  • Make basic updates to websites
  • Post to social media accounts
  • Insert content into e-newsletter templates
  • Research

Required Skills & Traits

  • Positive, helpful, can-do attitude
  • Self-motivated, solution-oriented thinker who can work well with others and by him/herself
  • Excellent written and verbal communication skills
  • Polished client relations skills
  • Exceptional organizational skills in a professional setting
  • Detail-oriented and able to juggle multiple priorities and commitments
  • Ability to remain calm and composed under pressure
  • Ability to effectively coordinate activities of multiple team members

Required Education & Experience

  • At least 5 years’ experience in client/customer relations or similar role that requires the same skill-sets
  • At least 2 years’ experience in project or account management, or similar role that requires the same skill-sets
  • Mastery of key computer applications: Word, Excel, PowerPoint, e-mail, etc.

Compensation

This is a full-time position based in Clearwater, Florida, with paid holidays, vacation and sick days. Salary is commensurate with experience.

How to Apply

Eligible candidates only, please email the following to info@truebluecommunications.com:

  • Cover letter
  • Resume
  • Salary requirements
  • Three references
Summary
Seeking a Client Relations Manager
Article Name
Seeking a Client Relations Manager
Description
True Blue Communications is seeking a highly reliable Client Relations Manager to work in a professional, results-driven environment.
Author
By | 2017-10-02T12:22:58+00:00 Dec 19, 2014|Communications, Marketing, Publicity|0 Comments

About the Author:

Leave A Comment